The Answers You Need
FAQ
Got a burning question? Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If your question isn’t answered here, get in touch at info@universitypacks.co.uk
CAN I ORDER NOW AND RECEIVE MY PRODUCT WHEN I MOVE TO UNI?
Yes of course! Simply just leave us a note on delivery the date you would like it to be arrived and we will try our best to do so
WHAT IS YOUR RETURN POLICY?
The goodwill return policy entitles you to return an item bought online with a valid receipt within 35 days of purchase, excluding sale items.
At Unipacks we offer a 14 day refund or exchange on all sale items. Items have to be in their original packaging and re-saleable condition
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept bank transfers, Visa debit, Mastercard and paypal.